Billing Companies Win More Business with WhiteSpace Healthcare

Got any of these Key Challenges?

  • Need to differentiate your company from other service providers?
  • Is staffing and employee retention a concern?
  • Do you need to deliver outcomes despite not controlling front end operations?
  • Are patient, provider, and service line satisfaction top of mind for your clients?
  • Are you experiencing pricing pressures and difficulty consistently meeting service level agreements?
  • Have you made essential investments to ensure your ability to deliver and manage clients?

Denials

9% of hospital claims are initially denied. This equates to $4.9 million USD in net patient revenue.

$25 is the average cost to re-work and it takes 71 minutes.

Common reasons for claim denial are duplicates, medical docs, and timeliness.

50-60% of denials are not addressed due to time or knowledge constraints.

$118 is the average cost of an appeal.

Denied claims and incorrect billing can prompt patients to switch care.

Our solutions

Integrate with your clients' healthcare technologies.

Delivers a turnkey solution that provides virtually all of information needed to run the revenue cycle - at go live.

Unifies data from disparate sources, refreshes it daily and ensures actionable information across your portfolio of clients on one platform.

Why partner with Whitespace Health?

Shave years off your development roadmap

Upgrade your data and scheduling solutions

Offer solutions that look and feel built by you

Grow and Enhance your Performance

Increased CSAT and retention rates

30% or more Improved new business win rate

5 - 10% Expanded gross margin

Value Delivered in Four Steps

Analytics

  • Transparency to workstream health.
  • Proactive and automated KPI management.
  • Fresh, actionable information in elevated dashboards.
  • Finds areas of revenue leakage.
  • Diagnoses root cause.
  • Correlates to top influencing factors.
  • Tools to manage the RCM ecosystem including providers, service lines, managed care, and registration.

RevIntel

  • Identifies opportunities to find and fix areas of revenue leakage.
  • Elevated performance levels retain clients.
  • Real-time digital consultant in the platform identifies financial impact.

Resolution Insight

  • Prescribes actions so opportunities can be worked correctly the first time.
  • Ensures best practices are applied uniformly.
  • Applies innovative pre-visit and denial prevention techniques.

Resolution Center

  • Automates communication and workflows with source systems.
  • Extends the value of existing IT investments.
  • Integrations with RPA, practice management, and EHR systems.

Frequently Asked Questions

How can billing companies improve RCM for healthcare providers?
Billing companies can improve revenue cycle performance for their clients by using analytics to track claim turnaround times, identify payer-specific denial trends, monitor coding accuracy, and measure team productivity. Billing partners can provide real-time visibility and strategic guidance to help providers collect faster and more efficiently.

Can billing companies benefit from AI-driven revenue cycle insights?
Yes, an AI-powered platform helps billing companies predict denials, identify underpayments, and surface overlooked charges. Automated alerts and predictive analytics reduce manual effort and enable proactive issue resolution, giving billing companies a performance edge that translates into better results for their clients.

How do billing companies use data to reduce claim denials?
Billing companies play a critical role in optimizing collections and minimizing revenue leakage for their clients. With real-time analytics from WhiteSpace Health, billing teams can proactively identify coding errors, denial trends, underpayments, and workflow bottlenecks, helping them improve clean claim rates, shorten A/R cycles, and maximize reimbursements.

What sets Whitespace Health apart from other platforms for billing companies?
Absolutely. WhiteSpace Health’s AI models detect patterns across vast volumes of billing and claims data, automatically flagging anomalies, predicting denials, and recommending corrective actions. These insights allow billing companies to work smarter, reduce rework, and deliver measurable value to their clients with less manual effort.